Position Spotlight

Jaimie Stevens worked in several nursing positions over the last seven years before landing at Contessa in the position she is most passionate about. When Jaimie isn’t working, she enjoys spending time with her fiancé, stepsons and two spoiled pit bulls, as well as making trips to Colorado to visit the rest of her family whenever the opportunity for a long weekend presents itself. What does a Lead RCC do at Contessa? A Lead Recovery Care Coordinator serves as a consistent resource for the Recovery Care Coordinators (RCC), providing clinical support, workflow training and advice and a willingness to jump…

Jillian’s professional experience includes training and education, EMR implementation and support, physician relations, and program development. She completed her undergraduate degree in Healthcare Administration at Middle Tennessee State University and her graduate degree in Leadership and Development at Western Governors University. In her downtime she enjoys shopping, traveling, and spending time with friends and family. She is also a proud Nashville native.  What does the Director of Clinical Program Development do at Contessa? I support our nursing teams in working as effectively and efficiently as possible by improving and refining clinical processes. My job is to understand what needs improvement,…

Rachel Chang began her career as a research assistant in a molecular biology lab at Columbia University. It was her work as a clinical service manager that sparked interest in community health. Prior to joining Contessa as Recovery Care Coordinator, she worked in a ventilation unit as a staffing nurse, then for a concierge nursing company and a Managed Long Term Care insurance company as an assessment nurse while pursuing her Doctor of Nursing Practice program at Columbia University. In her spare time, Rachel daydreams about being a caterer and uses her former laboratory skills to perform cooking experiments for…

Taylor Flynn is originally from Flint, Michigan and has been a Nashville resident for just over two years. She received her Bachelor of Social Work from the University of Michigan and her Master of Public Health from Michigan State University. When she’s not working, Taylor enjoys movies, reading fiction novels, hanging with her dog and travelling. Fun fact: she traveled to Egypt on a solo vacation in 2019.  What does a Project Management Analyst do at Contessa? My role is responsible for assisting with implementing Contessa care models with new joint ventures. I also help our current joint ventures with…

“I know I am making a difference every day because I believe the healing process begins with your environment and support system.” – Felicia, Clinical Supervisor, ACRN

“I love getting to know our patients by speaking with each of them on the days of their call cadence.” – Josh, Recovery Partner

“I love the company and the people! I am proud of what our company does, and even though I’m not directly involved with patients, I know that Contessa is making a difference in their lives. I love the people I work with, not just my department but the whole team. When I first joined Contessa, I immediately felt like part of the family and each year the family gets bigger and bigger – it’s exciting!” – Kelly, Payroll Manager

“The best part of my job is seeing how grateful our patients are to go home to receive care and not have to stay in the hospital. They are so appreciative of the services that we have provided for them in their home.” – Bethany, Recovery Care Coordinator

Working for an amazing company like Contessa gets me excited for work every day. It’s amazing to know that I am part of a team that thrives on both innovation and compassion. This combination is the driving force that will take Contessa far – and I’m thrilled to be along for the ride! – Zainab, Operations Analyst