Patient Stories

When Nancy started feeling ill just two weeks before her Alaskan cruise, her husband Nick kept a close watch on her, monitoring her symptoms for a week. It seemed Nancy was progressing, but Monday morning brought alarm when Nancy slid out of bed, lacking the energy to stand.  Nick was able to get her into a chair and called the doctor to request a same-day appointment. Still concerned, Nick retrieved their pulse oximeter to check her oxygen levels which measured at 70, then 65.  Nick immediately called the paramedics who arrived shortly to administer her oxygen, stabilize her and transfer…

When Joseph started having pain in his inner thigh, he knew something was wrong. Since he couldn’t put any weight on his leg, he decided to go to the emergency room at Henry Ford Hospital where he was diagnosed with cellulitis.  The next day Joseph was approached about Henry Ford Care at Home which brings all the essential elements of hospital care to the comfort of a patients’ home. Having launched earlier that day through a partnership with Contessa, Joseph was told he would be the very first patient.  “They explained to me how Henry Ford Care at Home works…

A few days after being diagnosed with COVID-19, Mitch developed a bad cough and had trouble breathing. He went to the ER where he was treated for low oxygen levels.   After being admitted to Marshfield Medical Center, a physician spoke about the possibility of Home Recovery Care which is provided through a partnership with Contessa. This meant he could go home immediately and begin receiving hospital-level care.  “Knowing that I could be at home but still receive the same care I would if I were in the hospital made it a very easy decision,” shared Mitch.  Mitch returned home with…

When Cliff had trouble breathing, his wife took him to Gundersen Lutheran Medical Center. The nearly 80-year-old lives with claustrophobia and was fearing nights alone in a hospital room. That’s when he was approached about Gundersen Home Hospital. He eagerly enrolled into the program. “I was sent home at 4:30 pm and received an oxygen system with six tanks. A nurse came out with a kit that included a pulse oximeter, blood pressure cuff, scale, thermometer and tablet. He really took care of me and spent a lot of time with me and my wife,” said Johnson. Cliff’s acute care registered nurse…

When congestion and fever kept Richard from his regularly scheduled golf game, his wife Sue knew he was sick. They went to the Emergency Department at Marshfield Medical Center in Marshfield for the first of two visits where he tested positive for COVID-19. Richard was in and out of the hospital battling COVID-related pneumonia until they heard about Home Recovery Care, which is provided through a partnership with Contessa.

Few things are scarier than having trouble breathing. So, when James started experiencing shortness of breath, he made the decision to visit the Greenville Memorial Hospital Emergency Room.

When Diana was bitten on the hand by her daughter’s cat, she made the decision to visit the Emergency Department. Doctors prescribed her antibiotics, but after a few days, she noticed her hand was continuing to swell. On her second trip to the Gundersen La Crosse Emergency Department, she was told she needed IV antibiotics to treat the Cellulitis that had formed.

After battling chronic bladder and urinary tract infections, Dorothy’s doctor recommended a hospital admission. She needed IV antibiotics to help her fight off the persistent infections. Shortly after being admitted to Chandler Regional Medical Center, a Recovery Care Coordinator reached out to Dorothy and her family to let them know she was eligible for the Dignity Health Home Recovery Care program.

Dolores spent 2020 in and out of the hospital battling Congestive Heart Failure. In November, she went home with Home Recovery Care and hasn’t had to make a trip back to the emergency room since. She credits the program with her long-term success.

Dolores spent 2020 in and out of the hospital battling Congestive Heart Failure. In November, she went home with Home Recovery Care and hasn’t had to make a trip back to the emergency room since. She credits the program with her long-term success.