Patient Stories

“If it weren’t for Hospital Care at Home, I would have been stuck in a rehab. I highly recommend the program.” 

When her culture results came in, 83-year-old Ila was told by her urologist to immediately go to the ER. Once at Ascension Saint Thomas West, she asked to participate in Hospital Care at Home because of her positive experience last year.  Hospital Care at Home is provided through a partnership with Contessa and brings all the essential elements of hospital care to the comfort of a patient’s home. When Ila was in the ER last year with a UTI, she qualified and enrolled to receive her care at home.   “I am just so thankful it’s available,” Ila shared.   This time…

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“I thank everyone for letting me be included in this program.”

When Joseph started having pain in his inner thigh, he knew something was wrong. Since he couldn’t put any weight on his leg, he decided to go to the emergency room at Henry Ford Hospital where he was diagnosed with cellulitis.  The next day Joseph was approached about Henry Ford Care at Home which brings all the essential elements of hospital care to the comfort of a patients’ home. Having launched earlier that day through a partnership with Contessa, Joseph was told he would be the very first patient.  “They explained to me how Henry Ford Care at Home works…

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“It is an outstanding service that is available to patients!”

A few days after being diagnosed with COVID-19, Mitch developed a bad cough and had trouble breathing. He went to the ER where he was treated for low oxygen levels.   After being admitted to Marshfield Medical Center, a physician spoke about the possibility of Home Recovery Care which is provided through a partnership with Contessa. This meant he could go home immediately and begin receiving hospital-level care.  “Knowing that I could be at home but still receive the same care I would if I were in the hospital made it a very easy decision,” shared Mitch.  Mitch returned home with…

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“I got the same results I would have if I was in the hospital, but I was home.”

When Cliff had trouble breathing, his wife took him to Gundersen Lutheran Medical Center. The nearly 80-year-old lives with claustrophobia and was fearing nights alone in a hospital room. That’s when he was approached about Gundersen Home Hospital. He eagerly enrolled into the program. “I was sent home at 4:30 pm and received an oxygen system with six tanks. A nurse came out with a kit that included a pulse oximeter, blood pressure cuff, scale, thermometer and tablet. He really took care of me and spent a lot of time with me and my wife,” said Johnson. Cliff’s acute care registered nurse…

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“It was the Best Care Ever”

When congestion and fever kept Richard from his regularly scheduled golf game, his wife Sue knew he was sick. They went to the Emergency Department at Marshfield Medical Center in Marshfield for the first of two visits where he tested positive for COVID-19. Richard was in and out of the hospital battling COVID-related pneumonia until they heard about Home Recovery Care, which is provided through a partnership with Contessa.

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“When I came home from the hospital that night, the nurse was already there setting things up for me. It was amazing. They never seemed in a rush and took the time to answer our many questions.”

Few things are scarier than having trouble breathing. So, when James started experiencing shortness of breath, he made the decision to visit the Greenville Memorial Hospital Emergency Room.

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“The Home Hospital nurses were great and so accommodating!”

When Diana was bitten on the hand by her daughter’s cat, she made the decision to visit the Emergency Department. Doctors prescribed her antibiotics, but after a few days, she noticed her hand was continuing to swell. On her second trip to the Gundersen La Crosse Emergency Department, she was told she needed IV antibiotics to treat the Cellulitis that had formed.

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“The nurses were fantastic! They were very patient with me and took the time to educate me.”

After battling chronic bladder and urinary tract infections, Dorothy’s doctor recommended a hospital admission. She needed IV antibiotics to help her fight off the persistent infections. Shortly after being admitted to Chandler Regional Medical Center, a Recovery Care Coordinator reached out to Dorothy and her family to let them know she was eligible for the Dignity Health Home Recovery Care program.

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“You know the saying, ‘there is no place like home!’”

Bobby was used to living in pain. For six months the 86-year-old had battled debilitating pain in his back, but physicians weren’t able to identify the cause. His son, Michael, finally convinced him to go to the emergency room at Saint Thomas Rutherford in Murfreesboro, Tennessee.

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“Home Recovery Care Made Me Feel Secure”

Dolores spent 2020 in and out of the hospital battling Congestive Heart Failure. In November, she went home with Home Recovery Care and hasn’t had to make a trip back to the emergency room since. She credits the program with her long-term success.

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