“I was glad to go home.”

At 91 years young, Gene knew that feeling lightheaded and “woozy”, along with having difficulty breathing, was cause for concern. He went to the emergency room at his local hospital, where he was diagnosed with influenza and possible underlying COPD. 

A week after being admitted to the hospital he was feeling much better, but still needed breathing treatments and medical care. When he was presented with the option of returning home to complete his care, he says, “I was glad to go home.” 

Gene was part of Contessa’s Recovery Care at Home program. He was sent home with remote patient monitoring devices and a tablet for virtual physician appointments. As part of his care, he received twice daily nursing visits, nebulizer treatments, oxygen and IV steroids. “The treatments worked,” Gene recalled, “and eventually I recovered and now I’m breathing normally.” 

He says that the process of being transported back to his house was “fantastic– everything was very good. Everybody was great, they were all very nice.”  

He also shared that the technology and his treatments were easy and accessible for him to use: “There wasn’t anything about it that I couldn’t understand,” he said. “I liked the program very much, and if it’s the right fit for someone else, they’d like it too.”